SPUR 2021: The Power of Customer Experience: The Cash-cow or Profit Killer in Your Business
Tuesday, November 11, 2021
Webinar Platform: ZOOM
Leadership Expert and Culture Strategist Deirdra “Dee” Kendrix is a highly respected thought leader and inspirational speaker obsessed with creating authentic spaces of growth and transformation. With nearly two decades of senior leadership and executive experience, Dee’s inspiring leadership journey includes the privilege of delivering success at some of the Nation’s most notable financial institutions in key roles such as Retail Bank President and Global VP/Director of Inclusion.
Committed to helping leaders and companies reach peak performance, Dee leads a team of Culture Gladiators as the CEO of DC Global Group, a boutique consulting firm with niche expertise in Leadership Development, Executive Advisory, and Organizational Culture.
Described as a natural communicator and transformational speaker, Dee is known for High-energy keynotes and interactive dialogues that take participants across industries and sectors through an engaging journey of practical yet inspiring content, leaving every audience awakened and moved to proactively step forward for change.
A proud New York native with deep East Coast roots, Dee resides in the Dallas-Fort Worth area with her husband Ossie and their two handsome canine sons, Mason and Dallas-Blu
- This session will empower owners and employees to know:
- The other product driving your profit!
- How to Build Profitable Loyalty
- 5 Steps to Growing or Failing your Business through Customer Experience>
*** Deep Dive Discussions (D3) : Monday, November 15, 2021